The Largest European
Live Clinical Data Network

Privacy policy

At Custodix, we greatly value privacy. This is not only reflected in the architecture of our InSite Platform, but also in the ways we reach out to our contacts and business partners. This privacy policy aims to inform you of which personal data we collect for marketing and communication purposes and how it is stored and processed.

This privacy policy applies to the website and newsletters to which you can subscribe.

By using this website, you accept the privacy policy. When changes to the website occur, this policy can be updated to reflect the new content and/or functionalities.

If you have any questions about our privacy policy, you can contact us via the information below.

Who are we?

The InSite Platform is a product of Custodix NV. With questions regarding the storage and processing of your personal data, you can reach out to us at:

Kortrijksesteenweg 214 b3
9830 Sint-Martens-Latem

TEL: +32 (0)9 210 78 90
FAX: +32 (0)9 211 06 66
VAT: BE 471 970 128

What kind of information do we process during visits to our web site?

Cookies uses functional cookies to optimize the functionality of certain pages. Cookies are small text files that are stored on your computer by a website page. In such a cookie, information is stored such as your website preferences. This allow us to offer an improved experience and user friendliness.

We DO NOT link the information we store in cookies to any personally identifiable information you might have submitted while on our site.

You can determine how cookies are handled and set up the browser to allow, partially allow, or disallow the use of functional cookies. Cookies can also be deleted from a computer using the browser settings. Most browsers are initially set to accept cookies, but you can set your browser to refuse all cookies or indicate when a cookie is being sent. However, it is possible that some features and services on our and other websites will not function properly if cookies are disabled.

What if you subscribe to our newsletter and other InSite communication?

To be able to provide certain services, we need your personal contact details, which we ask from you directly. This includes your name, email address and type of organization you are associated with. Furthermore, an EXPLICIT OPT-IN is required, consisting of accepting this privacy policy and confirming that you would like to receive InSite newsletters and/or commercial offers.

For marketing and analytical purposes, additional information is stored such as the history of communications you have received, whether these were opened, and which links were clicked. This helps us tailor the information of future campaigns to better serve your needs.

We will not combine any of this information with other personal data available to us. Custodix ensures the data are stored securely. Your data will not be shared with third parties. In some cases, the information may be shared internally. Our employees are required to maintain the confidentiality of your information.

Subsciption to the newsletter

By entering your personal details in the web form present on our website, and checking the boxes to indicate which type of communications you want to receive, you actively consent to having your information stored and processed by Custodix for the intended purpose.

Should you no longer want to receive this information, you can unsubscribe at any time using the link present in the footer of every e-mail you receive.

Why do we process your information?

Your personal information is stored to:

  • Offer you an optimized and personalized experience on our website.
  • Reach out to you with tailored information on the evolution of the InSite Platform, in the framework of content branding and sharing knowledge, depending on the marketing permissions that were giving during registration.

For how long we retain your information?

We will hold your personal information for as long as we have reasonable business needs, such as managing our relationship with you or continuing to provide you InSite products or services.

How and when can you withdraw your consent?

All users whose personal information is stored have the opportunity to view, change or remove any data that is available to us at any time. This can be achieved via the links "update your preferences" or "unsubscribe from this list", present in the footer of any email that you receive, or by contacting us directly on

Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

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